24/7 Customer Support

Virginia Crane support is available 24 hours a day, 365 days a year to help our customers with their parts and service needs. We understand that when your equipment is down, your productivity suffers, which is why our team is always at your service to respond to breakdowns on virtually any manufacturer’s crane and hoist.

Emergency Breakdown Response

We strive to respond to every emergency breakdown request with a fully qualified repair technician in a maximum of two hours.

• Rapid Mobilization: For bigger emergencies, we can mobilize a minimum of 10 technicians within 4 hours.

• Off-Site Repair Capabilities: For major repairs that cannot be done effectively or efficiently on your premises, your equipment may be sent directly to our repair facility for quick turnaround.

Parts Availability & Sourcing

Virginia Crane provides an unmatched availability of OEM and aftermarket crane and hoist parts, allowing our customers to reduce downtime while increasing productivity.

• Expert Assistance: Qualified Virginia Crane Hoist Parts Correspondents are available to help with parts sourcing solutions.

• Complex Applications: Our full-time skilled staff provides solutions for the most complex parts applications.